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Faqs
Frequently Asked Questions
Is this service right for me?
WebMavs’ website-as-a-service is designed to cater to non-techie individuals such as freelancers, service business owners, artists, and nonprofit organizations. If you’re looking for a hassle-free solution that takes care of all aspects of website management, it’s likely a great fit for you.
What payment methods do you accept?
Currently, we accept M-Pesa, local and international credit/debit cards only, via the Paystack payment gateway. However, we plan to support more in the future. Our payment process is designed for your convenience.
What happens after I subscribe to a plan?
Once you successfully subscribe to a plan, our team will schedule an onboarding call with you within 24 hours to gather the necessary details. We’ll start by understanding your specific requirements and goals to tailor our services accordingly. You can sit back and relax while we handle the rest.
What is the turnaround time for website development?
We guarantee that your website will be online within 5 working days from our initial onboarding call. However, your professional email will be live within 24 hours of onboarding.
Do I need to provide content and brand kit for my website?
While it’s helpful if you provide content and brand kit, we can also assist with content creation if needed. Our team will work with you to ensure your website is engaging and informative.
Can I request custom features or design elements for my website?
Yes, you can request custom features and design elements for your website. We’re here to make your website unique and tailored to your brand.
Can I upgrade or downgrade my subscription plan?
Absolutely, you have the flexibility to upgrade or downgrade your subscription plan as your needs change. Just get in touch with our support team, and they will assist you in making the switch.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. We believe in providing flexible options. However, keep in mind that some subscription plans may have minimum contract durations, so be sure to review the terms associated with your specific plan.